Le Domaine de la Palmeraie

Wonderful
Traveller Type:
  : location and pool and the size of the rooms

Poor
Traveller Type:
  : The property is a nice big bungalow in an upscale (but out of the main town) area with a pretty swimming pool & A nice garden. The staff- Yousuf & Margha were also polite & very helpful. There are 4 bedrooms on the first floor which are quite spacious. There are more bedrooms on the ground floor & in the basement which we did not use .
  : The hygiene was frankly disappointing. The property was dusty when we first entered which caused an allergic reaction in my daughter. Also one of the 4 bedrooms on the first floor had 3 big patches of damp which again caused a reaction in my friends. Some of the bedsheets had marks . The bedsheets & linen were changed after day 1 & the house was cleaned . The dust reduced but did not go away completely . Also the damp remained as it was . As communicated to Alexandre we came back one day to find that the door to the pool would not lock as the key had jammed . Appreciate that we were in a gated community with it's own security but it felt odd to sleep in a new place when we could not lock all the doors. Got fixed after a couple of days . A storm on a subsequent day caused atleast 3 windows & a balcony door to swing open as they could not be latched due to broken latches. These were shown to the caretaker Yousuf . The furniture is very old & 2 of the dressing tables are broken . The sofa covers look old & the ones on the seating around the pool area are torn . Given the upkeep of the place we did not have the confidence to use the swimming pool . Also the caretaker not being able to converse in English was a challenge . For the price that was charged, this stay was way below our expectations . A pity as with the right furnishings & upkeep this could have been a great property .